Water bills can be confusing, and some people feel worried or stressed about water costs.
Water Wise Communities is a project that helps people understand water bills, water use, and the support that may be available.
The project supports people from culturally and linguistically diverse (CALD) communities across South Australia and is delivered by the Australian Migrant Resource Centre (AMRC) in partnership with the Department for Environment and Water.
Who can get help?
You may be able to get help if you:
- rent your home
- own your home
- pay for water as part of your rent
- have a low income
- hold an eligible card or receive an eligible Centrelink payment
Help is free and available to everyone.
How AMRC can support you:
- Check if you may be eligible for water concessions or other support
- Talk to SA Water or your service provider about your water bill
- Apply for lower water costs through the Department of Human Services
- Understand letters and forms
Find our brochures in your language for more details:
English
Arabic
Dari
Nepali
Spanish
Ukrainian
Water and Sewerage Concessions – Eligibility and How to Apply
تخفيض خاص على سعر المياه والصرف الصحي
Concesión de agua y alcantarillado
Where we provide support
AMRC provides Water Wise Communities support across metropolitan and regional South Australia.
You can find our upcoming events here or contact us through our offices in:
Adelaide | Salisbury | Murray Bridge | Mount Gambier | Naracoorte | Bordertown | Whyalla
Our team can support people in person, by phone, or through referrals from community organisations and services.
Contact us
Need help with your water bill or water costs?
|Not sure if this support is for you? Contact us and we can help you check.
Phone: (08) 8217 9500 | Email: admin@amrc.org.au
Or complete the contact form below and an AMRC team member will get back to you.
We usually respond within 5 working days. Click here to contact us
