Good Practice

6 May 2020
Coronavirus & Multilingual Telephone Service Video: AMRC
Video credit: Manet Multimedia 2020

This video featured Michelle Dieu, Manager of the Northern Area MRC and is part of the collaboration between the AMRC and the African Communities Council of SA (ACCSA), informing on the multilingual telephone service implemented by the AMRC and ACCSA amid Coronavirus. Stay tuned for more videos to come in different languages.

Video Transcript

Hello, my name is Michelle.

I’m the Manager of the Northern Area Migrant Resource Centre (NAMRC).

We are based on 28 Mary Street, Salisbury.

We just want to let everyone know that the Australian Migrant Resource Centre (AMRC) is available to help to assist families, you and your family with information and support.

We have set up a multilingual telephone service, which is available to everyone.

You can dial (08) 82256 5700 – that is for the Salisbury Northern Area Migrant Resource Centre (NAMRC) or you can dial 8217 9500 – that’s for our Adelaide metropolitan line.

In the regional areas, we also have multilingual telephone support for Murraylands, Mount Gambier, Naracoorte and Bordertown.

We are here to support and to assist.

Besides the multilingual telephone service, we have emergency relief to help you with utility bills, as well as with other concerns.

We are open Monday to Friday from 9am to 5pm.

You are welcome to give us a ring and we are able to assist you.

In South Australia, the Australian Migrant Resource Centre (AMRC) would like to mitigate the risk to our most vulnerable client groups.

So, it might take a while for us to get back to your enquiries if it’s not urgent.

If you have any concerns in regards to Coronavirus or you have come in touch with someone with the virus, please contact the Health Information Hotline on 1800 020 080, which is available 24 hours, seven days a week.

For those of you who need an interpreter, please ring 131 450 for the Translating and Interpreting Service (TIS) to assist you.

We would like to thank the frontline and emergency services for keeping the community safe.

Keep safe everyone and take care.

Upcoming Events
View all
Sun 20 June — Sat 26 June SA Refugee Week 2021 + View more
Tue 22 June Launch of SA Refugee Week and Launch of Youth Poster Exhibition & Awards + View more
Tue 29 June ABS 2021 Census Forum + View more
Wed 21 July Information session: 2021 Census + View more
Fri 23 July Information session: 2021 Census + View more
Your browser is out-of-date!

Update your browser to view this website correctly. Update my browser now