Good Practice

29 April 2020
Coronavirus & Multilingual Telephone Service: AMRC and ACCSA Video Collaboration
Video credit: Manet Multimedia 2020

This video was a collaboration between the AMRC and African Communities Council of SA (ACCSA), informing African clients, ethnic and community leaders, other services and community supports of the multilingual telephone service implemented by the AMRC and ACCSA to ensure services and support amid Coronavirus. This video is part of the cultural video project by AMRC and ACCSA featuring people speaking in different languages regarding precautions and the multilingual telephone service. Stay tuned for more videos to come in different languages.

Video Transcript:

The Australian Migrant Resource Centre (AMRC) and the African Communities Council of SA (ACCSA) know what you are going through in these difficult times.

Due to the challenges you are facing, we have put in measures to assist and support you through all these difficult times.

Due to this, we’ve got a 24 hour multilingual line, which is available 24/7 to assist and support you during this difficult time.

You can call the numbers on your screen that you are seeing at any time for any assistance that you need.

The Australian Migrant Resource Centre (AMRC) and the African Communities Council of SA (ACCSA) are here to support you.

Please stay safe and adhere to the policies and procedures given by the government.

For more information about our multilingual services, call the numbers on your screen, or call ACCSA on the numbers you can see on the screen or the AMRC on the numbers you see on the screen.

Thank you and stay safe.

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